Description

Shift:  This is an overnight shift (10:00 pm to 6:00 am).  

Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis and complete all necessary reports.

Job Responsibilities:

• Perform all audit procedures as set forth by the Hotel and company, on a daily basis.

• Verify the status of all wake-up call requests and ensure they are properly handled.

• Balance all cash receipts and work performed during the audit shift. Make deposits of cash.

• Prepare the front office for the ‘AM’ shift and reset day’s business.

• Act as a Guest Service representative and manager on duty during the night time hours. 

• Act as PBX operator during the audit shift.

• Attend and actively participate in all front office meetings.

• Participate in all training and cross training programs.

• Take the initiative to greet guests in a friendly and warm manner.

• Other duties as assigned.

Job Skills:

• Understand and use math concepts in order to design a financial or economic system.

• Work math problems quickly and accurately.

• Understand and use computers and related equipment.

• Speak and write clearly to report financial information

Qualifications

Education: HS Diploma or equivalent.

Experience: Previous guest service or front desk hospitality experience preferred.