Description

Job Purpose: Assist in the organization and clerical duties of the Sales Office by functioning as the central contact for information for the Hilton Garden Inn Highlands Ranch and Residence Inn Highlands Ranch.

Job Responsibilities:

• Politely and professionally answer the telephone and greets clients.
• Maintain an organized professional-looking office environment
• Maintain an accurate and easy-to-use filing system for storing sales documents.
• Create and distribute reports necessary for the department.
• Develop professional sales presentation materials, with guidance and utilizing available resources.
• Respond to inquiries - inbound phone, written, advertising, tradeshows.
• Conceptualize, draft and send well-constructed and professional correspondence and proposals.
• Host property tours, familiarizing customers and potential customers with property features, products and services.
• Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.
• Other duties as assigned.

Job Skills:

• Computer skills including word processing, spreadsheets, and brand property Management System(s).
• Exercise excellent communication and listening skills.

Physical Requirements:

• Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Additional physical & visual requirements
• Walk extended distances
• Lift/carry 6-25 lbs.

Working Conditions:

• Continually works in normal office conditions and in close proximity to others.

Qualifications

Education - HS Diploma or equivalent.

Experience - Minimum 6 month office or sales experience.

Licenses/Certifications - N/A