Description

Reports To: Executive Housekeeper, Asst Executive Housekeeper

Supervises: Room/Suite Attendants

Job Purpose: To supervise Room Attendants and inspect hotel guestrooms, bathrooms, corridors, and lobbies.

Job Responsibilities:

1.       Assign work to Room Attendants and train associates in housekeeping duties; may perform cleaning duties.

2.       Post room occupancy records.

3.       Adjust guests’ complaints regarding housekeeping service or equipment.

4.       Write requisitions for room supplies and furniture renovation or replacements.

5.       Examine carpets, drapes and furniture for stains, damage, or wear.

6.       Check and count linens and supplies. Aid in budget control through supervision of employees’ use of linen, supplies and equipment.

7.       Record inspection results and notifies cleaning personnel of inadequacies.

8.       Communicate with other hotel departments regarding problems which need their attention.

9.       Ensure key control policies.

10.   Take the initiative to greet guests in a friendly and warm manner.

11.   Other duties as assigned.

Job Skills:

1.       Familiarity with regulations of the material safety data sheets when using chemicals

2.       Use hands to lift, carry, or pull objects that may be heavy.

3.       Understand simple instructions.

4.       Learn simple procedures and techniques.

5.       Perform routine work or the same task over and over again.

6.       Plan the work of others.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

Qualifications

Education: High school diploma preferred.

Experience: At least 2-3 years of housekeeping experience required

Licenses/Certifications: N/A