Reports To

Supervises

Job Purpose

Job Responsibilities

1. Maintain standards of food and beverage quality and guest service quality.
2. Achieve budgeted revenues and expenses and maximize profitability related to the food and beverage department and participate in the preparation of the annual hotel budget.
3. Contribute to the profitability and guest satisfaction perception of other hotel departments.
4. Assist in preparing local and national sales/marketing programs for food and beverage.
5. Develop short term and long term financial and operational plans for the food and beverage department which support the overall objectives of the hotel.
6. Maintain inventory control procedures.
7. Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.
8. Manage in compliance with established company policies and procedures and in compliance with local, state and federal laws and regulations.
9. Maintain procedures for security of monies and maintains procedures for credit control and handling of financial transactions.
10. Receive departmental related guest concerns and ensures corrective action is taken.
11. Oversee banquet and event operations.
12. Other duties as assigned.

Job Skills

1. Ability to read & interpret business records & statistical reports; interpret financial information & prepare budgets.
2. Ability to analyze and interpret policies and understand government regulations regarding business operations.
3. Make business decisions based on production reports, facts, and personal experience.
4. Interact with the general public, customers, employees, union and government officials with tact and courtesy.

Education

• Bachelor’s Degree in Hotel Management or Business 

Experience

• 2 years supervisory experience in food and beverage operations as a Department Manager. 2years line level operations experience, and two years of direct sales or retail trade experience; OR, an equivalent combination of education and experience.

Licenses/Certifications

• Must have TIPS certification and Food Safety Certification. 

Salary Description