Description

Job Purpose:  The Assistant Food & Beverage Manager supports the overall leadership and daily operation of the hotel’s restaurant, bar, and beverage program. This role is ideal for a first-time manager looking to develop supervisory and operational skills in a high-volume, service-focused environment. The position is hands-on, guest-facing, and heavily involved in maintaining service standards, beverage inventory integrity, and operational controls.

Work Schedule

• Primarily nights, weekends, and holidays based on business levels.
• Flexibility required for special events, banquets, and peak occupancy periods.

Key Responsibilities

Restaurant & Bar Operations

• Supervise nightly restaurant and bar operations to ensure consistent, high-quality service aligned with DoubleTree brand standards.
• Maintain visible presence on the floor during peak periods; support servers, bartenders, and hosts as needed.
• Ensure opening and closing procedures are completed accurately and consistently.
• Assist in managing table turns, wait times, seating flow, and overall guest experience.
• Resolve guest concerns promptly and professionally, using service recovery tools when needed.

Beverage Inventory, Controls & Compliance

• Lead weekly beverage inventory with emphasis on accuracy, documentation, and cost controls.
• Monitor bar pars, requisitions, breakage logs, waste tracking, and secure storage of all alcohol.
• Oversee beverage receiving, invoice posting, and coordination with Accounting to ensure proper cost alignment.
• Assist with beverage ordering and vendor communication.
• Support Responsible Vendor/TIPS compliance and training.

Team Leadership & Development

• Supervise and coach restaurant and bar associates on service standards, guest interaction, and Hilton brand expectations.
• Participate in daily pre-shift meetings and assist in training new employees.
• Provide feedback, coaching, and corrective action in a constructive, developmental manner.
• Promote a positive, team-oriented environment that supports employee engagement and retention.

Financial & Operational Controls

• Assist with POS oversight, void/comps approvals, menu maintenance, and end-of-shift reporting.
• Monitor labor productivity and ensure compliance with scheduling and timekeeping guidelines.
• Support forecasting of beverage needs based on occupancy, group business, and seasonal patterns.
• Help maintain cleanliness, readiness, and organization of all F&B front-of-house spaces.

Safety, Sanitation & Compliance

• Ensure compliance with all state and local alcohol service laws.
• Uphold sanitation and safety standards consistent with Hilton, the City of New Orleans, and the Louisiana Department of Health.
• Conduct routine inspections of service areas to ensure readiness and compliance.
• Promote and enforce safe work practices across all F&B operations.

Qualifications

Education - Bachelor’s degree in Management, Business or related field. 

Experience - 2 years dining room supervisor experience, 1 year host/cashier experience, 2 years waiter exp.; OR, equivalent combination of education and experience. 

Licenses/Certifications - TIPS certification required and Food Safety certification