Event Planning Manager

posted June 24, 2024

Grand Hyatt Nashville

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Compensation: 60,000- 65,000/yearly

Job Type
Full-time

Description

Reports To
Director of Catering or Director of Sales
Supervises
N/A
Job Purpose
This position is responsible for developing catering accounts, as sold, and former clients for the purpose of achieving assigned catering and associated room revenue goals as established in the hotel B-Plan. Additionally, this position is responsible for managing convention services to ensure a high degree of customer satisfaction, generate increased revenues, expand market share and nurture return business.
Job Responsibilities
  1. Act as onsite contact for all assigned groups, as well as working with the customer to produce BEO’s and Convention Resumes. Ensures that all special arrangements - Food and Beverage, Audio Visual, and other requests are properly documented on BEO’s and signed by authorized representative.
  2. Ensures timely distribution of all BEO’s and Resumes to the appropriate departments and follows up on any questions.
  3. Maintains detailed files, notes, records, and trace systems to ensure event meets with customer expectations.
  4. Verifies space requirements and meeting room set-up with the client, and ensures that public space needed is properly maintained and in good condition.
  5. Confirms revisions in agendas, room blocks, etc. and notifies corresponding departments in a timely manner.
  6. Finalizes the program/agenda with client and checks all scheduled functions one hour prior to start time.
  7. Reviews event sheets and works with appropriate departments to ensure quality and satisfaction.
  8. Maintains positive guest and employee relations through prompt, precise, and courteous communication.
  9. Other duties as assigned.
Job Skills
  1. Have computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
  2. Exercise excellent communication, presentation, organization, time management and listening skills.
  3. Use analytical skills for measuring business potential and value to the hotel.
  4. Interact with all levels of customers and hotel management.

Requirements

Education
  • Bachelor’s degree in business administration or sales and marketing preferred
Experience
  • Minimum 3 years banquet or meeting planner experience; OR, equivalent combination of education and experience.
Salary Description
60,000- 65,000/yearly
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Grand Hyatt Nashville

591 Room Hotel

Immerse Yourself in Luxury at Our Downtown Nashville Hotel on Broadway

Stay in the middle of the action at Grand Hyatt Nashville, your downtown upscale retreat. Within walking distance of The Gulch and Midtown, our Broadway hotel features one of the highest outdoor rooftop bars in Music City, a rooftop pool, a spa and seven food and beverage experiences.

Get a good night’s rest in one of our 591 rooms, including 53 suites at Grand Hyatt Nashville. Experience downtown Nashville right outside our hotel’s doorstep, then retreat to upscale comfort. With hardwood floors and floor-to-ceiling windows, our rooms come with the thoughtful amenities you expect, like 55-inch flat-screen TVs—and a few luxurious touches, including blackout curtains and BALMAIN® bath amenities. Craving more space? Opt for a suite offering more room, a living area for you to spread out and access to our signature Grand Club® during your stay.

Take your pick from seven incredible dining establishments. At Grand Hyatt Nashville, you’ll find no shortage of diverse eateries with local fare to nosh on.

Voted the Best New Hotel in North America by M.I.C.E., Grand Hyatt Nashville is centrally located on world-renowned Broadway with easy access to transportation within the metropolitan area. Our event and meeting spaces are the third largest in downtown Nashville, featuring breathtaking design and architecture, and a variety of indoor and outdoor venue options, as well as dedicated catering, event planning, and audiovisual teams.

Downtown Nashville is the place to be for live music, authentic Southern eats and a rocking good time no matter where you go. Grand Hyatt Nashville puts you in the heart of it all, with a Broadway location that’s walking distance to The Gulch, Ryman Auditorium and Music City’s top entertainment, sports and shopping destinations.