Assistant General Manager

posted June 21, 2024

Boca Raton Marriott at Boca Center

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Compensation: Range from $90,000 to $95,000 annually

Job Type
Full-time

Description

Reports To
General Manager
Supervises
Front Desk Manager, Security Supervisor, Executive Housekeeper, Engineering leader, Food & Beverage Leaders
Job Purpose
To maintain the Rooms, Food and Beverage and Engineering disciplines of the hotel, maintaining established revenue, cost and quality standards. To act as liaison between General Manager and department managers. To meet or exceed hotel budget, guest satisfaction and associate satisfaction guidelines and franchisee expectations.
Job Responsibilities
  1. Oversees Rooms Division, Food and Beverage Division as well as Engineering discipline. Preferably prior experience as department head/executive committee member within the Food and Beverage discipline or Rooms, to compliment General Manager’s experience. 
  2. Oversees development of new programs that result in an increased level of guest satisfaction and operational excellence. Receives and responds to guest complaints in a timely manner.
  3. Ensure that daily inventory is managed to maximize all potential room revenue and ensure that budgeted room revenues are met.
  4. Supervise the food & beverage department to include food preparation, food and beverage service so as to maintain established operational standards and maximize profits of the hotel. 
  5. Generate an atmosphere that provides security and safety for all internal and external guests.
  6. Establish and maintain cost control systems for all rooms and food & beverage related inventories. Participate in the development of short term and long term financial and operational plans for the hotel.
  7. Supervises
    an ongoing maintenance program, which includes the internal and external areas of the hotel. Readily meets all financial obligations and safety regulations.
  8. Monitor and maintain the property specific cleanliness guidelines in all areas of the property.
  9. Oversee transient & package advertising opportunities and ensures hotel participation in brand specific programs.
  10. Ensure high associate morale by rewarding team members who meet or exceed guest expectations.
  11. Oversee implementation and development of all training programs.
  12. Maintain compliance with all local, state and federal laws and regulations, directly involved with all hiring and disciplinary decisions.
  13. Other duties as assigned.
Job Skills
  1. Computer skills including word processing, spreadsheets & familiarity with brand specific Property Mgmt Systems.
  2. Excellent communication, presentation and listening skills.
  3. Ability to read and interpret business records and statistical reports.
  4. Ability to use mathematical skills to interpret financial information and prepare budgets.
  5. Ability to analyze and interpret policies established by administrators.
  6. Ability to make decisions based on production reports and similar facts, your own experience, and personal opinion.

Requirements

Education
  • Bachelors Degree in Hotel Management, Business or related field
Experience
  • 5 years leadership experience in hotel operations with OR, an equivalent combination of education & experience.
Salary Description
Range from $90,000 to $95,000 annually
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Boca Raton Marriott at Boca Center

256 Room Hotel

Retreat and refocus at one of the top Boca Raton hotels

Travel brilliantly at one of the most convenient Boca Raton hotels, located in the heart of downtown and a short drive to the beach, amazing restaurants, and shopping. A refreshing destination for business and leisure, the award-winning Boca Raton Marriott at Boca Center offers 12 meeting spaces and Boca Raton wedding venues in over 13,000 square-feet, complete with modern AV equipment, expert planners, and custom catering. As one of the most sophisticated downtown Boca Raton hotels, our stylishly appointed hotel rooms & suites offer complimentary WiFi, Smart TVs, floor-to-ceiling windows, and scenic city views, with access to our outdoor pool and fitness center, all within minutes of Town Center at Boca Raton, museums, family attractions, Mizner Park, Lynn University, Boomers Playland, & Florida Atlantic University. Cap an unforgettable day at Sonrisa, serving Caribbean/American fare with full evening bar, or new Veranda, onsite at one of the top hotels near Boca Raton FL. Stay inspired.