Reports To Lounge Manager, Assistant GM, Dir of F&B, Restaurant Manager
Supervises N/A
Job Purpose To mix and serve alcoholic and non-alcoholic beverages to patrons of beverage outlets, following standard recipes, and to promote food sales.
Job Responsibilities
Mix ingredients, such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks.
Serve wine draught, bottled beer, non-alcoholic beverages and food.
Collect money for drinks served.
Orders and requisitions liquors and supplies. Stock and replenish glasses, beverages, mixes, fruit, and guest supplies.
Place bottled goods and glasses to make an attractive display.
Wash glasses, bar, and equipment.
Slice and pit fruit for garnishing drinks; prepare appetizers, such as pickles, cheese and cold meats.
Take the initiative to greet guests in a friendly and warm manner.
If functioning in a Lead Capacity: (a) take responsibility for assigned associates in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned associates.
Other duties as assigned.
Job Skills
Use arithmetic to total costs and make change.
Communicate with different kinds of people to find out what services they want and to give them information.
Stand or walk for varying lengths of time, sometimes for long periods.
Move fingers and hands easily and quickly to handle dishes, money, merchandise, etc. Lift and carry heavy items, such as trays.
Reports To Executive Housekeeper
Supervises N/A
Job Purpose To maintain cleanliness of all spaces within the hotel.
Job Responsibilities
Make beds in guest rooms.
Replenish supplies such as drinking glasses, writing supplies and bathroom supplies in guest rooms.
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas
Clean rugs, carpets, upholstered furniture and draperies, using vacuum cleaner.
Dust furniture and equipment.
Polish metalwork, such as fixtures and fittings.
Wash walls, ceilings, woodwork, windows, door panels, and sills.
Empty wastebaskets, and empties and cleans ashtrays
Transport trash and waste to disposal area.
Replace light bulbs.
Collects soiled linens for laundering and receives and stores linen supplies in linen closet.
Load articles into washer and adds specified amount of detergent, soap, or other cleaning agent.
Lift clean, wet articles from washer and places them successively into wringers and driers for measured time cycles.
Sort dried articles according to identification number or type.
Fold and place item in appropriate storage bin.
Other duties as assigned
Job Skills
Ability to carry out specific oral or written instructions, frequently following a simple routine.
Ability to perform repetitive actions consistently.
Reports To General Manager
Supervises Director of Catering, Sales Managers, Sales Administrative Assistants
Job Purpose Generation of budgeted top line revenue and RevPAR for the hotel through a successful revenue management strategy.
Job Responsibilities
Lead, train & mentor sales staff including hiring, coaching development, performance evaluations, disciplinary actions and terminations.
Perform as the driver of all revenue and ensure quarterly and annual revenue goals are achieved for the hotel.
Develop sales action plans, and forecast and evaluate trends to modify strategies that will enhance revenues effectively.
Ensure hotel participation in all brand revenue management initiatives.
Assist in the production of annual hotel business plan.
Develop and maintain departmental budget.
Lead property revenue meetings always insuring revenue maximization and profit in all areas.
Ensure that hotel credit procedures and audit guidelines are followed.
Timely submission of required reports to General Manager, Regional Vice President and DDC Corporate Office.
Maintain good rapport with local civic groups and companies.
Develop and maintain good relationship with DDC Corporate Sales & Marketing staff.
Other duties as assigned.
Job Skills
Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
Ability to exercise excellent communication, presentation, organization, time management and listening skills.
Ability to use analytical skills for measuring business potential and value to the hotel.
Ability to successfully interact with all levels of customers and hotel management.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.