Reports To Front Office/Operations Manager
Supervises N/A
Shift This Is An Overnight Shift 1100 Pm To 700 Am
Job Purpose To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports.
Job Responsibilities
Perform all audit procedures as set forth by the Hotel and company, on a daily basis.
Verify the status of all wake-up call requests and ensure they are properly handled.
Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
Prepare the front office for the ‘AM’ shift and reset day’s business.
Act as a Guest Service representative and manager on duty during the night time hours.
Act as PBX operator during the audit shift.
Attend and actively participate in all front office meetings.
Participate in all training and cross training programs.
Take the initiative to greet guests in a friendly and warm manner.
Other duties as assigned.
Job Skills
Understand and use math concepts in order to design a financial or economic system.
Work math problems quickly and accurately.
Understand and use computers and related equipment.
Speak and write clearly to report financial information
Shift: Predominantly this shift is from 7:00 am to 3:00 pm. Must be available to work any days of the week, including holidays and weekends. Schedule/shift subject to change based on business needs.
Reports To General Manager, Assistant General Manager, Complimentary Services Supervisor,
Supervises N/A
Job Purpose To assist in the presentation of the Complimentary Breakfast by obtaining complimentary breakfast supplies, clearing away dirty dishes, water glasses and coffee cups, wiping off tables, restocking and cleaning breakfast buffet, etc.
Job Responsibilities
Maintains a clean and organized dish breakdown area with clean china, silver, glassware and utensils.
Maintains an ample amount of ice in ice bin. Restock glasses, cups, plates, napkins, and trays.
Removes water glasses and coffee cups upon request of user.
Cleans tables, wipes down salt and pepper shakers, etc.
Sets up tables for breakfast customers.
Maintains bus stands in a neat and organized manner.
Takes the initiative to greet guests in a friendly and warm manner.
Other duties as assigned.
Job Skills
Understand simple instructions.
Learn simple procedures and techniques.
Perform routine work or the same task over and over again.
Reports To Executive Housekeeper
Supervises N/A
Job Purpose To maintain cleanliness of all spaces within the hotel.
Job Responsibilities
Make beds in guest rooms.
Replenish supplies such as drinking glasses, writing supplies and bathroom supplies in guest rooms.
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas
Clean rugs, carpets, upholstered furniture and draperies, using vacuum cleaner.
Dust furniture and equipment.
Polish metalwork, such as fixtures and fittings.
Wash walls, ceilings, woodwork, windows, door panels, and sills.
Empty wastebaskets, and empties and cleans ashtrays
Transport trash and waste to disposal area.
Replace light bulbs.
Collects soiled linens for laundering and receives and stores linen supplies in linen closet.
Load articles into washer and adds specified amount of detergent, soap, or other cleaning agent.
Lift clean, wet articles from washer and places them successively into wringers and driers for measured time cycles.
Sort dried articles according to identification number or type.
Fold and place item in appropriate storage bin.
Other duties as assigned
Job Skills
Ability to carry out specific oral or written instructions, frequently following a simple routine.
Ability to perform repetitive actions consistently.