While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business needs dictate.
Job Purpose: To maintain the Rooms, Food and Beverage and Engineering disciplines of the hotel, maintaining established revenue, cost and quality standards. To act as liaison between General Manager and department managers. To meet or exceed hotel budget, guest satisfaction and associate satisfaction guidelines and franchisee expectations.
Reports To F&B Supervisor, F&B Manager
Supervises N/A
Job Purpose To sell products provided in the gift shop area as well as provide food and beverage items in the Coffee shop. Provide high quality guest service and demonstrates outstanding interpersonal relations.
Job Responsibilities
Informs customers about the available food, beverage, and gift shop items available in the Coffee shop and provides customers with information about the hotel.
Prepares specialty coffee drinks in accordance with established recipes. Operates Coffee shop equipment according to proper procedures.
Maintains a neat and clean environment in the Coffee shop. Cleans equipment, displays, floors, etc. as per SOP for daily cleaning program.
Straightens/refreshes/restocks merchandise and food displays to maintain a “fresh” look in the Coffee shop.
Close and open Coffee shop on time with proper setup for the day and proper closing procedure for the evening.
Completes all sales through the Micros system, processes transactions in accordance with established accounting procedures ensuring proper cash handling, and is responsible for a cash drawer.
Assists with managing inventory by monitoring stocks and working with management to place orders.
Accounts for all cash and secures money drops in accordance with hotel and company policies.
Knows and complies with all company policies and procedures pertaining to this position and its duties.
Other duties as assigned.
Job Skills
Carry out instructions furnished in written, oral, or diagrammatic form. Deal with problems involving several variables. Ability to balance cash drawer and exercise math and basic accounting skills.
Read and understand instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar, using all parts of speech. Speak with poise, voice control, and confidence, using correct English and well-modulated voice.
Transcribing, entering, or posting data; talking with and/or signaling people to convey or exchange information, including giving assignments and or directions to helpers or assistants.
Reports To Executive Steward, Culinary Leadership positions
Supervises N/A
Job Purpose To perform duties to maintain kitchen work areas and restaurant equipment and utensils in clean and orderly condition.
Job Responsibilities
Sweeps and mops floor once every hour as needed.
Scrapes food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine. Washes pots, pans, and trays by hand. Runs glasses through dish machine twice.
Washes worktables, walls, refrigerators, and meat blocks.
Separates and removes trash and garbage and places it in designated containers; steam-cleans or hosesout garbage cans.
Sorts bottles, and breaks disposable ones in bottle-crushing machine.
Polishes silver, using burnishing-machine tumbler, chemical dip, buffing wheel, and hand cloth, if required.
Transfers supplies and equipment between storage and work areas by hand or by use of hand truck.
Sets up banquet tables, when required.
Washes and peels vegetables using knife or peeling machine, when required.
Puts away all clean utensils; puts away & rotates stock in designated areas.
Other duties as assigned.
Job Skills
Use hands to lift, carry, or pull objects that may be heavy.
Understand simple instructions.
Learn simple procedures and techniques.
Perform routine work or the same task over and over again.
Understands OSHA regulations.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.
Reports To F&B Manager, Dir of F&B
Supervises N/A
Job Purpose To mix and serve alcoholic and non-alcoholic beverages to patrons of beverage outlets, following standard recipes, and to promote food sales.
Job Responsibilities
Mix ingredients, such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks.
Serve wine draught, bottled beer, non-alcoholic beverages and food.
Collect money for drinks served.
Orders and requisitions liquors and supplies. Stock and replenish glasses, beverages, mixes, fruit, and guest supplies.
Place bottled goods and glasses to make an attractive display.
Wash glasses, bar, and equipment.
Slice and pit fruit for garnishing drinks; prepare appetizers, such as pickles, cheese and cold meats.
Take the initiative to greet guests in a friendly and warm manner.
If functioning in a Lead Capacity: (a) take responsibility for assigned associates in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned associates.
Other duties as assigned.
Job Skills
Use arithmetic to total costs and make change.
Communicate with different kinds of people to find out what services they want and to give them information.
Stand or walk for varying lengths of time, sometimes for long periods.
Move fingers and hands easily and quickly to handle dishes, money, merchandise, etc. Lift and carry heavy items, such as trays.
Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
Job Purpose: Under the direct supervision of the hotel’s Executive Housekeeper, take ownership in assuring that the public space areas of the hotel and existing flooring materials of the hotel are properly protected from soil, cleaned regularly and maintained to a high level of appearance.
Job Purpose: Secure new volume accounts; grow positive relationships with assigned existing accounts; assure positive recognition within the local community for the hotel.
Job Purpose: To mix and serve alcoholic and non-alcoholic beverages to patrons of beverage outlets, following standard recipes, and to promote food sales.