Jobs at Dimension Hospitality

• Complex General Manager (General Manager)

  Reports To Regional Vice President Supervises AGM – F&B, AGM – Rooms, Admin Assistant, H/R Payroll Administrator, Finance Lead Bookkeeper, Front Office Manager, Chief Engineer, Executive Housekeeper, Director of Sales Job Purpose To manage a hotel’s operation and maintain established cost and quality standards in order to ensure superior service and maximize profits. Job Responsibilities Develop short term and long term financial and operational plans for the hotel which support the overall objectives of the company. Prepare the annual hotel budget. Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action. Implement and maintain local and national sales/marketing programs. Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations. Establish and maintain applicable preventative maintenance programs to protect the physical assets of the hotel. Maintain a security function to protect the assets of the hotel and the personal safety of employees and guests. Implement/maintain two-way communication systems that cross departmental lines to reach all employees. Develop new programs which result in an increased level of guest satisfaction and operational excellence. Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations. Reward employees who meet or exceed guest expectations. Other duties as assigned. Job Skills Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). Ability to exercise excellent communication, presentation, organization, time management and listening skills. Ability to use analytical skills for measuring business potential and value to the hotel. Ability to successfully interact with all levels of customers and hotel management.

• Lobby Attendant (Housekeeping)

  Job Purpose: Under the direct supervision of the hotel’s Executive Housekeeper, take ownership in assuring that the public space areas of the hotel and existing flooring materials of the hotel are properly protected from soil, cleaned regularly and maintained to a high level of appearance.

• Executive Meeting Manager (Meetings/Events)

  Job Purpose: The Executive Meeting Manager (EMM) will solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues to meet/exceed individual revenue goals. The EMM will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions. The EMM will serve and assist in coordinating all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc.

• Maintenance Person (Food & Beverage)

  Job Purpose: To repair and maintain physical structure of hotel using hand tools and power tools.

• Complex Director Of Human Resources (Human Resources)

  Job Purpose: To manage Human Resources department and assist in administration of human resources policies, procedures, and practices at two managed hotels - DOUBLETREE BY HILTON and HOMEWOOD SUITES BY HILTON - NEW ORLEANS. Function as central contact for information specific to human resources and facilitating or administering maintenance or implementation of the systems to ensure associates are treated with dignity, fairly, and consistently.

• Director Of Rooms (Rooms Division)

  Job Purpose: To maintain the rooms, engineering and security departments of the hotel, maintaining established revenue, cost and quality standards. To act as liaison between General Manager and rooms department managers. To meet or exceed hotel budget, guest satisfaction guidelines and franchisee expectations.

• Guest Service Supervisor (Guest Services)

  Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.

• Cook (Chefs/Kitchen)

  Job Purpose: To produce all orders required by business volume and supervisor, as quickly and efficiently as possible, and to produce the highest quality product. Also, to produce all orders on an a la carte basis and to prep for buffets, banquets, salad bars and hors d’ oeuvres.

• Chief Engineer (Engineering/Maintenance)

  Job Purpose: To supervise maintenance operations - i.e., refrigeration, heating, plumbing, etc., maintain the highest standards of the physical structure of the hotel to ensure guest satisfaction in all areas of the property.

• Room Suite Attendant (Housekeeping)

  Job Purpose: To maintain cleanliness of all spaces within the hotel.

• Dishwasher (Chefs/Kitchen)

  Job Purpose: To perform duties to maintain kitchen work areas and restaurant equipment and utensils in clean and orderly condition.

• Night Auditor (Guest Services)

  Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports.

• Room Attendant (Housekeeping)

  Job Purpose: To maintain cleanliness of all spaces within the hotel.

• Guest Service Representative (Guest Services)

  Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.

• Breakfast Attendant (Food & Beverage)

  Job Purpose: To assist in the presentation of the Complimentary Breakfast by obtaining complimentary breakfast supplies, clearing away dirty dishes, water glasses and coffee cups, wiping off tables, restocking and cleaning breakfast buffet, etc.

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