Jobs at Courtyard Miami Downtown/Brickell Area

• Lobby Attendant (Housekeeping)

  Reports To Executive Housekeeper Supervises N/A Job Purpose Under the direct supervision of the hotel’s Executive Housekeeper, take ownership in assuring that the public space areas of the hotel and existing flooring materials of the hotel are properly protected from soil, cleaned regularly and maintained to a high level of appearance.  Job Responsibilities Under supervision, establish, evaluate and perform work on a cleaning and preventive maintenance program for all flooring surfaces of the hotel. Under supervision, keep abreast of all new cleaning procedures, cleaning products and technology that can be used in maintaining and enhancing the public space areas of the hotel.  Under supervision, work to build a “team” approach among the various hotel departments to assist in the overall philosophy of keeping the public space clean and fresh in appearance.  On your own, take initiative to be a hotel ambassador by always greeting hotel guests in a friendly and warm manner. On your own, stock cleaning cart with appropriate supplies for shift. On your own sweep, vacuum, wet mop, scrub, buff and properly maintain hotel floors using hand tools, brooms, brushes, mops vacuums and other powered equipment. On your own, abide by the regulations set forth by material safety data sheets of various cleaning products. On your own, observe and report the need for repairs to equipment, furniture and building components. With very little supervision, empty public space trash bins, clean lobby and banquet bathrooms, pick up all trash on table and floors. Keep public space cleaning utility closet rooms in a clean and well organized fashion.  Other duties as assigned. Job Skills Maintain focus on cleaning projects while coping with various other interruptions. Ability to understand instructions, and learn procedures and techniques. Ability to perform routine work or the same task over and over again.

• Housekeeping Houseperson (Housekeeping)

  Reports To Executive Housekeeper Supervises N/A Job Purpose To perform a combination of tasks which maintain hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience. Job Responsibilities Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas. Abides by the regulations set forth by the material safety data sheets when using chemicals. Moves/arranges furniture and dusts/polishes furniture, metalwork and equipment. Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines. Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner. Collects soiled linens for laundering and receives and stores linen supplies in linen closet. Cleans bathrooms and replenishes with supplies. Refurnishes room with supplies, towels etc. as required. Supplies cleaning cart with appropriate supplies for shift. Washes walls, ceiling, and woodwork; washes windows, door panels, and sills. Empties wastebaskets, and empties and cleans ashtrays. Transports trash and waste to disposal area. Takes the initiative to greet guests in a friendly and warm manner. Other duties as assigned. Job Skills Use hands to lift, carry, or pull objects that may be heavy. Understand simple instructions. Learn simple procedures and techniques. Perform routine work or the same task over and over again.

• Food Server (Food & Beverage)

  While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

• Guest Service Representative (Guest Services)

  Reports To Front Office/Operations Manager Supervises N/A Job Purpose To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. Keep records of room availability and guests’ accounts. May make, confirm and cancel reservations for guests. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies. Take the initiative to greet guests in a friendly and warm manner. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees. May make restaurant, transportation or entertainment reservations for guests; may deposit guests’ valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests. Other duties as assigned. Job Skills Speak clearly and listen carefully. Use personal judgment and specialized knowledge to give information to people. Communicate well with many different kinds of people. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.

Apply for these jobs at https://careers.dimensionhospitality.com/courtyard-miami-downtown/jobs